成语

customer_care的意思_音标_例句

customer care

音标

/ˈkʌstəmə keə(r)/(英式发音)

意思与翻译

customer care 是名词短语,中文通常翻译为“客户关怀”或“客户服务”。它指企业或机构为满足客户需求、提升满意度而提供的一系列服务和支持措施,涵盖售前咨询、售中协助及售后跟进等全流程。与“customer service”相比,“customer care”更强调对客户长期关系的维护和个性化需求的满足。

用法与搭配

常见搭配

动词搭配:provide customer care(提供客户关怀)、enhance customer care(提升客户关怀)、manage customer care(管理客户关怀)[10]

形容词搭配:excellent customer care(优质客户关怀)、dedicated customer care(专属客户关怀)

名词搭配:customer care strategies(客户关怀策略)、customer care team(客户关怀团队)、customer care solution(客户关怀解决方案)[2]

相关职位

customer care officer:客服专员,负责处理客户咨询、投诉及需求跟进等具体工作。

例句

These programs utilize customer care strategies and techniques that have been effective for companies in industries serving large numbers of customers.
这些项目采用了在服务大量客户的行业中被证明有效的客户关怀策略和技巧。

Wherever the client or the business is located, they can hire an experienced, highly skilled technical team with dedicated project and customer care managers.
无论客户或企业位于何处,他们都能聘请到经验丰富、技能娴熟的技术团队,并配备专属的项目和客户关怀经理。

It handles the customer care roles, and manages logistics related to the service fulfilment.
它负责客户关怀职能,并管理与服务交付相关的物流工作。

Customer care organizations use virtual queuing to enhance service levels and increase customer loyalty.
客户关怀机构采用虚拟排队方式以提升服务水平并增强客户忠诚度。

Power dialing is suitable for all campaigns, from customer care follow-up calls to telemarketing.
自动拨号适用于所有活动,从客户关怀跟进电话到电话营销。

To seek better results from the customer relationship management, efforts in customer identification & analysis, customer care, and providing customized services to meet specific needs should be made.
为了从客户关系管理中获得更好的效果,应努力进行客户识别与分析、客户关怀,并提供定制化服务以满足特定需求。

With Nokia Device Status, you can save all the collected information to a file, and you can send the file to customer care services for closer inspection and analysis.
通过诺基亚设备状态功能,您可以将所有收集到的信息保存到文件中,并将该文件发送至客户关怀服务部门进行进一步检测和分析。

The marketing cost of telecommunication companies is increasing because of the fierce competition and various customer care services.
由于市场竞争激烈以及各种客户关怀服务的不断涌现,通信公司的营销成本正在增加。

We aim to maintain high standards of customer care.
我们致力于保持高标准的客户关怀。

A good quotation is to include all relevant information, which is important for customer care.
一份好的报价应包含所有相关信息,这对客户关怀至关重要。

总结

customer care 是企业维护客户关系的核心环节,通过策略化、个性化的服务提升客户满意度和忠诚度。无论是客服专员的日常工作,还是企业整体的客户关系管理,都离不开对客户关怀的重视。在实际应用中,需结合具体行业需求和客户特点,制定有效的客户关怀方案。

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